1. Emailing us at support@gjcsoftware.com . There is no charge for this method of support. Please include if you can (A) Your version of Windows, (B) Your amount of RAM, (C) Processor Type and Speed such as Pentium 2 300Mhz, and (D) Available hard Drive Space. Then in a concise, yet detailed manner, explain your question/problem and if it applies, the circumstances of when and how the problem occurs.

2. Faxing us with a message that includes the same information as you would send by emailing us above plus a return fax number or your email address. There is no charge here since we reply by email or fax. Our fax number is in NJ at (732)269-4099.

3. Calling us in NJ at (732)269-6799 between 10am-3pm ET. We typically charge for a Technical Support call. We do not return an answer to a Technical Support question left as a phone message. However, you can inquire via fax, email, or by phone what the charge will be for a particular question and we will answer you live if you're calling or via email/fax what the price for the call will be. If you are unable to reach us due to heavy call volume and want to speak to us live, keep trying as we do make every effort to answer all calls.